How we handle your information
This policy explains what information Peptryn collects, how we use it, and the choices you have. Last updated July 8, 2026.
Information we collect
When you place an order, create an account, or contact us, we collect information such as your name, email address, shipping and billing address, phone number, and payment details. Payment card information is processed directly by our payment processor and is never stored on our servers. When you browse the site, we automatically collect technical information including your IP address, browser type, device information, and pages visited, using cookies and similar technologies.
How we use your information
We use the information we collect to process and fulfill your orders, communicate with you about your order status, provide customer support, prevent fraud, and improve our site and product offerings. With your consent, we may also use your email address to send newsletters or promotional updates, which you can unsubscribe from at any time.
Cookies
We use cookies to keep you signed in, remember items in your cart, and understand how visitors use our site. If you leave a comment, you may opt in to saving your name, email, and website in a cookie for your convenience on future visits. You can disable cookies in your browser settings, though some features of the site may not function properly without them.
Who we share your data with
We share your information only as needed to operate our business: with shipping carriers to deliver your order, with our payment processor to complete transactions, and with email or analytics providers who help us run the site. We do not sell your personal information to third parties. If you request a password reset, your IP address is included in the reset email for security purposes.
How long we retain your data
We retain order information for as long as needed to comply with tax, accounting, and legal obligations. Account information is retained for as long as your account remains active. If you leave a comment, the comment and its metadata are retained indefinitely so we can recognize and approve follow-up comments automatically.
Your rights
You may request a copy of the personal data we hold about you, ask us to correct inaccurate data, or request that we delete your data, subject to any legal or administrative retention requirements. To make a request, contact us using the details below.
Security
We use industry-standard measures, including SSL encryption, to protect the information you share with us. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Changes to this policy & contact
We may update this Privacy Policy from time to time. Changes take effect as soon as they are posted to this page. If you have questions about this policy or how your data is handled, please reach out to us.